INCOMING CALLS
Our platform is equipped to offer outbound and inbound call services, able to manage different projects at the same time through preview or predictive configuration.
PREVENTIVE COLLECTION
Collection service carried out to your portfolio of active customers with the objective of avoiding the delay and provisioning risks or increasing your nursing index.
EARLY COLLECTION
Collection service carried out to your customer portfolio in delay between 30 and 120 through different contact channels.
EXTRAJUDICIAL COLLECTION – PUNISHED
Collection service carried out to your customer portfolio from 121 days or more in delay until punishment through different contact channels.
JUDICIAL COLLECTION
Collection service carried out at the requirement of our customers to initiate the judicial processes that our laws make available for the recovery of the values owed to our clients.